🐾 Frequently Asked Questions

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What kind of products does Fetch&Co sell?

At DirtRush, we offer a wide range of fun, functional, and pet-approved products for cats and dogs — from grooming tools and feeding essentials to toys, travel gear, and more. If it makes tails wag or whiskers twitch, you’ll find it here!

Are your products safe for my pet?

Absolutely! Every product in our shop is carefully chosen and meets strict safety standards. We only sell items we'd trust with our own pets. Your fur baby’s well-being is our top priority.

How long does delivery take?

We aim to process and ship orders within 7-14 business days. Delivery time depends on your location, but typically you can expect your package within 10-20 business days. We’ll keep you updated every step of the way!

Can I return or exchange an item?

Yep! If something isn’t quite right, you can return or exchange eligible items within 14 days of delivery. Items must be unused and in their original packaging. Check out our Returns & Refunds policy [link to policy] for full details.

What if my order arrives damaged?

Oh no! If your item arrives damaged, just send us a message with a photo within 48 hours of delivery at taleenhourani5@icloud.com. We’ll sort it out quickly and get your pet what they need.

How can I contact Fetch&Co?

We’re all ears! You can reach us anytime at taleenhourani5@icloud.com or through our [Contact Us] page. We’re here to help you (and your pet) with anything you need.

Do you offer any discounts or promotions?

We sure do! Sign up for our newsletter and stay in the loop on exclusive deals, new drops, and flash sales. Your pet will thank you later!